Cookie Policy

1. INTRODUCTION

1.1 The Theatre Royal Haymarket (“TRH”, “us”, “we” or “our” for short) is committed to protecting the privacy of our users. This Cookies Policy (“Policy”) is intended to inform you how our Website uses a technology called “cookies” and web server logs to collect information about how our Website is used. This Policy is intended to assist you in making informed decisions when using the website, www.trh.co.uk (the “Website”). Please take a minute to read and understand the Policy.

1.2 This Policy, and our separate Privacy Policy should be read in conjunction with  our Website Terms of Use.

2. WHAT ARE COOKIES

2.1 A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, a computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

2.2 Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our Website.

2.3 For further details on cookies please visit All About Cookies where you can find comprehensive information on cookies and similar technologies.

3. CONSENT TO THE USE OF COOKIES ON OUR WEBSITE

By continuing to use our Website, you are deemed to consent to our use of the cookies described in this Cookie Policy.  If you do not consent to Theatre Royal Haymarket using cookies, then please read the next section of this Cookie Policy entitled “Blocking our use of cookies”.

4. blocking our use of cookies

4.1 You can block our use of cookies by activating the settings in your browser. Please visit All About Cookies where you can find comprehensive information on cookie management and blocking for a wide variety of browsers.

4.2 4However, in order to access all of the pages and features of this Website you may need to accept cookies. If you choose to reject or block cookies, certain features of this Website may not work as we intended and you may not be able to access all pages of the Website.

5. HOW WE USE COOKIES

5.1 We use both first party and third party cookies. That is, both Theatre Royal Haymarket and third party companies set cookies through this Website.

5.2 We use “analytical” cookies which, in conjunction with our web server’s log files, allow us to calculate the number of people visiting our Website and to see how our Website is used. This helps us gather feedback so that we can improve our Website and better serve users of our Website.

5.3 We also use personalisation cookies to build profiles relating to you and other visitors (where we have received consent) so that we can direct more relevant content to you based on your use of our Website. Such personalisation uses cookies to recognise visitors returning to our Website so that relevant content can be directed based on previous visits.

5.4 We use ‘session’ cookies which enable you to carry information across pages of the Website and avoid having to re-enter information. Session cookies enable us to compile statistics that help us to understand how the Website is being used and to improve its structure.

5.5 We use ‘persistent’ cookies which are cookies that remain in the cookies file of your browser for longer and help us to recognise you as a unique visitor to the Website and remember your preferences or actions even after you have closed your browser.

6. COOKIES WE USE

Here is a list of the cookies we use, their purpose and how long they will remain on your computer (unless you actively delete them earlier):

Name of Cookie

Purpose – why we or third parties set the cookie and what we do with the information collected

How long the cookie(s) are stored on your computers

__utma, __utmb, __utmc, __utmz

We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the Website. This is known as ‘web analytics’. This information allows us to more accurately understand individual behaviours and needs. This means that we can more easily tailor offers and information which may be of interest to individuals.

Persistent

2 – 10 years

PREF

We use Analytics to carry out statistical analysis of page use, page interactions and paths through the Website. This is known as ‘web analytics’. This information allows us to more accurately understand individual behaviours and needs. This means that we can more easily tailor offers and information which may be of interest to individuals.

Persistent

2 – 10 years

VISITOR_INFO_LIVE

We use Analytics to carry out statistical analysis of page use, page interactions and paths through the Website. This is known as ‘web analytics’. This information allows us to more accurately understand individual behaviours and needs. This means that we can more easily tailor offers and information which may be of interest to individuals.

Persistent

1 year

id

We use a retargeting cookie to provide users with relevant online adverts and messages based on their expressed interest in a website or its offering.  We use a third party advertising network to deliver targeted advertising on our website. These have the capability to track individuals browsing across different sites but anonymously.

Persistent

2 years

u2

We use a retargeting cookie to provide users with relevant online adverts and messages based on their expressed interest in a website or its offering.  We use a third party advertising network to deliver targeted advertising on our website. These have the capability to track individuals browsing across different sites but anonymously.

Persistent

3 months

meld_sess

We use a retargeting cookie to provide users with relevant online adverts and messages based on their expressed interest in a website or its offering.  We use a third party advertising network to deliver targeted advertising on our website. These have the capability to track individuals browsing across different sites but anonymously.

Persistent

1 year

piwik_visitor

This information allows us to more accurately understand individual behaviours and needs. This means that we can more easily tailor offers and information which may be of interest to individuals.

Persistent

2 years

APP, SWID, ADM, OAID

This information allows us to more accurately understand individual behaviours and needs. This means that we can more easily tailor offers and information which may be of interest to individuals.

Persistent

1 year

__utmam, __utmz, vdnaR, vdnaWidgetMC, vdnaSessionId

VisualDNA’s patented image-based profiling tool allows users to take control of their online experience, by providing access to advertisements, content and recommendations localised and personalised to them from across the web. We believe that individuals should be in control of their data, and our ultimate goal is to enable users to decide what information they choose to share and how they would like to benefit. To learn more about how we collect and use information for online advertising, please visit: http://visualdna.com/privacy-policy

persistent – 1 year – 10 years

X-Mapping-fjhppofk

The X-Mapping cookie is sent by the server to keep the user’s browser sessions intact as we load balance and use a clustered array of servers. If a user reloads a page they could be served the content from another server entirely but this cookie tracks the user to the same server.

session

Last updated 24th May 2018